Terms of Service

Terms of Service

Scope and Status

  1. These Terms of Service apply to any work carried out for the Client by Wyatt Editing, also referred to in this document as “we”, “our” and “us”.
  2. The Client is under no obligation to offer WYATT EDITING work; nor is WYATT EDITING under any obligation to accept work offered by the Client.
  3. Any work agreed and carried out by WYATT EDITING will be under a Contract for Services and is not intended to create an employment relationship between any WYATT EDITING representative and the Client.
  4. We strongly advise you to read these Terms of Service carefully, as they will apply in each and every instruction and will operate in conjunction with the agreed Contract for Services.
  5. If any of these Terms of Service conflict with the Contract for Services, then the Contract for Services will take priority.

Services and Costs

  1. WYATT EDITING will provide service(s) as mutually agreed, confirmed in writing by the Client.
  2. The work will be carried out unsupervised at such times and places as determined by WYATT EDITING, using WYATT EDITING’s own equipment.
  3. Completed work will be provided with all changes clearly marked using the Track Changes feature available in Microsoft Word, or using Adobe PDF markup tools or BSI stamps.
  4. The Client will either pay WYATT EDITING a fee per hour, per word, or at an agreed fee for the entire project.
  5. If WYATT EDITING agrees to attend the Client’s or other premises for necessary meetings, the time spent and agreed reasonable expenses incurred are to be reimbursed by the Client.
  6. Only one discount that WYATT EDITING offers for new clients and recommendations can be applied at any one time. To qualify for a discount due to a recommendation, then the recommender Client should request that the recommended Client mention the former’s name prior to or at the time of placing their first proofreading or editing request.
  7. A deadline for the completion of the work will be agreed in writing.
  8. The completed work will be delivered on or before the date & time agreed, for the agreed fee, which will be based on the description of the work required and the brief, both supplied by the Client.
  9. If, however, upon receipt of the item to be worked on or at an early stage, it becomes apparent that significantly more work is required than had been anticipated in the preliminary discussion/brief, WYATT EDITING may renegotiate the fee and/or the deadline and/or may be unable to take on the work. This also applies if the documents or materials needed are received by WYATT EDITING later than agreed.
  10. Similarly, if, during the term of WYATT EDITING’s work, additional tasks are requested by the Client, WYATT EDITING may renegotiate the fee and/or the deadline.

Payment Terms

  1. For all proofreading and editing Services, payment is either a) in full in advance; or b) 20% of the total fee must be paid before the work commences, and the remainder must be paid within 14 days of completion. If the balance of payment is not received within this specified time, then 10% of the fee will be added for each week that the payment is overdue. If we do not receive the 20% deposit or see proof of payment, then we cannot start the work. For Clients placing a 20% deposit, we require that they send us an email from their institutional/professional account to verify their identity.
  2. WYATT EDITING reserves the right to charge interest on overdue fees.
  3. Refunds will only be given in extreme circumstances, such as the total failure to complete your work. Any refunds are at the sole discretion of WYATT EDITING.

Termination

  1. Either the Client or WYATT EDITING has the right to terminate a Contract for Services if there is a serious breach of its terms.
  2. WYATT EDITING can terminate a contract at any time and for any reason, including but not limited to: non-payment of fees due; or aggressive, abusive or inappropriate behaviour towards a WYATT EDITING representative. Upon notice being given to you of the termination of the contract, you would be required to pay WYATT EDITING all sums due.
  3. You can cancel the contract at any time before work has begun, namely before full documents have been provided to WYATT EDITING, at no charge. Any payment made in advance by you will be refunded.
  4. If you wish to cancel the contract after work has begun then you must notify WYATT EDITING in writing. You will be charged for the work that has been completed up to that point at the per-word or per-hour rate in the contract. Where a flat fee has been agreed, unless you are terminating due to a serious breach by WYATT EDITING, the full fee will be payable. The partially completed work will be sent to you upon receipt of your payment.
  5. These terms are subject to the laws of England and Wales, and both WYATT EDITING and the Client agree to submit to the exclusive jurisdiction of the English courts.

Liability and Errors

  1. WYATT EDITING aims to provide an accurate, thorough and reliable proofreading and editing Service. Although we aim to provide the best service possible, we cannot guarantee 100% accuracy (simply because of human error) and occasionally we may not correct an error.
  2. WYATT EDITING cannot be held responsible for direct, indirect, special or consequential losses or costs incurred by any errors remaining in the Client’s work, be they factual or grammatical. Clients must review and approve the changes made to their documents, and the final responsibility for errors remains with the Client.
  3. WYATT EDITING will not be held liable for errors or omissions caused by the Client’s failure to communicate their requirements clearly.
  4. WYATT EDITING shall not be liable for any delay or failure to perform any obligation under these Terms of Service and both parties shall be released from their respective obligations if the delay or failure is caused by any circumstances beyond both parties’ reasonable control, including, but not limited to: fire, explosion, flood, war (or similar events such as national emergency or civil unrest), industrial disputes, technical failure, or any other similar event that renders the performance of obligations impossible. In such circumstances, the Client will immediately pay WYATT EDITING all arrears of payments due.
  5. In the case of illness or sudden unforeseen unavailability of the WYATT EDITING proofreader/editor responsible for a Contract for Services, WYATT EDITING will notify the Client as soon as reasonably practicable and re-allocate the matter to another proofreader/editor within 24 hours. WYATT EDITING will use their best endeavours to ensure that the agreed deadline is maintained; however, in the event that the deadline cannot be met in such circumstances, an extended deadline will be agreed by the parties. Such agreed extension will not affect the agreed fee payable.
  6. If there is a waiver or variation of any of these Terms of Service by WYATT EDITING at any time, then that will constitute a waiver or variation for the purpose of that particular transaction only and your obligations in respect of being bound by the remaining Terms of Service shall continue to be in full force, i.e. will continue to apply to you in full.
  7. If you breach any of the Terms of Service, you will be held fully responsible for any legal claim for expenses, liability and financial losses (including legal fees) incurred by WYATT EDITING, as caused by your breach.
  8. Each of the paragraphs of these Terms of Service operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
  9. WYATT EDITING reserves the right to change the Terms of Service at any time without notice and without liability arising from such an action. Your use of the website and the company’s services will be deemed as acceptance of any amended Terms of Service.
  10. We advise you to regularly check the Terms of Service. WYATT EDITING has complete discretion to modify or remove any part of the website without warning and without any liability arising from such an action.
  11. WYATT EDITING reserves the right to alter pricing without notice, although any prices previously confirmed in writing will remain valid for 28 days from the date of the quotation; prices on work agreed and being undertaken will not be affected.

Academic Liability (Students)

  1. We recommend that you check that the use of a proofreading/copyediting service is permitted by your academic institution before engaging our services and, if so, whether it is a requirement that this be referenced in your work. WYATT EDITING will not check each academic institution’s policy on proofreading/copyediting and accept no liability if you fail to make adequate enquiries.
  2. We strongly recommend that you advise your tutor/supervisor that you have employed a proofreader.
  3. Plagiarism (including collusion) and breach of copyright are very serious offences and there are usually severe penalties including permanent disqualification from your studies if plagiarism or breaches of copyright are proven to exist in your work. Avoiding plagiarism remains your responsibility at all times.
  4. WYATT EDITING will not rewrite your document or substantial parts of it, add text from anyone else’s work and insert it into your document.
  5. The mark or grade you are awarded by your academic institution is not within WYATT EDITING’s control. WYATT EDITING cannot provide advice or guidance on predicted grades and WYATT EDITING cannot be held legally responsible for a lower-than-expected mark or grade in relation to any material returned by WYATT EDITING. While our aim is to ensure that your work is free from errors of spelling, grammar and punctuation and is consistent in style, we cannot guarantee that using our proofreading and editing service will result in improved marks.